The Restaurant Service Supervisor oversees daily front-of-house operations, ensuring exceptional customer service and smooth workflow. They supervise staff performance, coordinate shifts, resolve guest concerns, and uphold hygiene and service standards. Their goal is to create a welcoming atmosphere while maximizing team efficiency and guest satisfaction.
• Minimum 2 years of experience in a supervisory or leadership role in F&B
• Proven ability to manage and train service staff
• Strong knowledge of service procedures and customer handling
• Able to handle guest feedback professionally and proactively
• Fluent in English; additional language is an advantage